Effective date: January 1, 2026
By accessing or using the website located at portstlucieconcretepolishingandepoxyflooring.com or by engaging Port St. Lucie Concrete Polishing & Epoxy Flooring ("we," "us," or "our") for concrete flooring services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use this website or engage our services. We reserve the right to modify these terms at any time. Changes take effect when posted to this page. Continued use of the site or our services after any modification constitutes your acceptance of the updated terms.
Port St. Lucie Concrete Polishing & Epoxy Flooring provides concrete flooring installation, coating, polishing, resurfacing, and related services for residential and commercial properties in Port St. Lucie, FL and surrounding areas. Our services include, but are not limited to, epoxy floor coatings, polished concrete, stained concrete, concrete resurfacing, pool deck coatings, and concrete grinding.
All services are subject to an in-person assessment of the property and concrete condition. We reserve the right to decline any project that we determine, in our professional judgment, is not suitable for the requested service.
Estimates provided by phone or online are preliminary and not binding. A firm, written estimate will be issued following an in-person inspection of your property. That written estimate constitutes the agreed scope and price for the project.
We will not alter the price stated in a written estimate unless the scope of work changes. If conditions discovered during the project require additional work beyond the agreed scope - such as previously unknown slab damage or moisture issues - we will notify you before proceeding and provide a written change order for your approval. No additional work will be performed without your authorization.
All prices are stated in US dollars and apply only to the specific project described in the written estimate.
Project start dates are confirmed in writing. We reserve the right to reschedule a project due to weather conditions, including rain or extreme humidity, that would prevent proper application or curing of materials. We will notify you as soon as possible in the event of a weather-related delay.
If you need to reschedule, please contact us at least 48 hours before the scheduled start date. Cancellations made less than 48 hours before a scheduled start date may result in a cancellation fee to cover mobilization costs already incurred.
We are not responsible for delays caused by factors outside our control, including acts of nature, storms, or your failure to prepare the work area as agreed.
Payment terms will be outlined in your written estimate. For most projects, a deposit is due before work begins, with the remaining balance due upon completion. Specific deposit amounts and payment schedules will be stated in the project agreement.
Payment is due at the time indicated in the project agreement. Overdue balances may be subject to a late payment fee. We reserve the right to suspend or terminate services for non-payment.
Accepted payment methods will be confirmed at the time of estimate. Personal checks, cash, and certain electronic payment methods may be accepted. We do not accept payment over the website.
To ensure the project proceeds as scheduled and as agreed, you agree to:
Failure to fulfill these responsibilities may affect the outcome of the project and may void applicable workmanship warranties.
We stand behind the quality of our work. Any warranty terms for a specific project will be stated in the written project agreement. Unless otherwise stated in writing, no warranty is made beyond what is explicitly set forth in that agreement.
Warranties, where provided, cover defects in workmanship under normal use and conditions. They do not cover damage resulting from misuse, failure to follow curing or maintenance instructions, pre-existing slab conditions not disclosed prior to the project, acts of nature, or normal wear and tear.
THE WEBSITE AND ANY INFORMATION PROVIDED ON IT ARE OFFERED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
To the fullest extent permitted by law, Port St. Lucie Concrete Polishing & Epoxy Flooring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or the performance of our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from a service project shall not exceed the total amount paid by you for that specific project.
If a dispute arises between you and Port St. Lucie Concrete Polishing & Epoxy Flooring related to our services or these terms, we encourage you to contact us directly first so we can attempt to resolve it in good faith. You can reach us at quotes@portstlucieconcretepolishingandepoxyflooring.com.
If direct resolution is not possible, disputes shall be resolved through binding arbitration in Port St. Lucie, FL, in accordance with the rules of the American Arbitration Association. You agree to waive the right to a jury trial and to participate in any class action claim related to our services.
These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the courts of St. Lucie County, Florida.
You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, or impair the site, or interfere with any other party's use of it. You may not attempt to gain unauthorized access to any part of this website or its related systems.
The content on this website - including text, images, and logos - is the property of Port St. Lucie Concrete Polishing & Epoxy Flooring and may not be reproduced, distributed, or used without our written permission.
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will update the effective date at the top of this page. Your continued use of the website or our services after any modification constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.
If you have questions about these Terms and Conditions, please contact us:
Port St. Lucie Concrete Polishing & Epoxy Flooring
656 SW Sail Terrace
Port St. Lucie, FL 34953